In 2020, Clemenger BBDO Melbourne, in partnership with Foodbank Victoria (Australia’s largest hunger relief organization), launched a powerful public awareness campaign to highlight food insecurity during the pandemic—especially among families and children.
🎯 The Concept: A Vending Machine That Only Works If You Can’t Afford It
The centerpiece was a real, functioning vending machine installed in a public space (Melbourne’s CBD) that dispensed free snacks—but only to those who truly needed them.
Here’s how it worked:
- The machine looked like a standard snack vending machine, stocked with popular items like chips, muesli bars, and cookies.
- A sign read: “If you can’t afford lunch today, it’s free.”
- There was no payment mechanism—no coins, no card reader.
- Instead, users were asked to honestly self-declare need.
- Anyone who felt they needed a free meal could simply open the door and take a snack.
💬 No verification. No judgment. Just trust.
🎥 The Emotional Hook
Clemenger BBDO filmed real reactions—people hesitating, looking around, some in tears—capturing the dignity, shame, and quiet desperation often tied to food insecurity. The resulting video ad, titled “Take What You Need”, went viral in Australia and internationally.
The campaign’s tagline:
“Hunger doesn’t take a holiday.”
It aimed to:
- Challenge public perceptions of who experiences hunger (hint: it’s often working parents, students, and “invisible” households).
- Drive donations to Foodbank Victoria.
- Encourage empathy over stigma.
Impact & Recognition
- The campaign raised significant funds and awareness for Foodbank Victoria during a critical time (amid lockdowns and job losses).
- It won multiple awards, including at the Cannes Lions International Festival of Creativity (2021) and Spikes Asia.
- It sparked national conversations about poverty, dignity, and social safety nets in one of the world’s wealthiest countries.
Why a Vending Machine?
The vending machine was a brilliant symbolic choice:
- It represents transactional society—you pay, you get.
- By removing payment and relying on honesty and need, it subverted that norm.
- It made invisible hunger visible in a public, relatable way.
As Clemenger BBDO’s executive creative director said:
“We wanted to create a moment where people had to confront the reality of hunger—not as a distant issue, but as something happening right beside them.”
Important Note
This was not a permanent installation—it was a short-term experiential activation designed to generate media, empathy, and donations. It was not a commercial product or a public service, but a strategic, empathy-driven stunt rooted in real social need.
In Summary
✅ Agency: Clemenger BBDO (Melbourne)
✅ Client: Foodbank Victoria
✅ Campaign: “Take What You Need” / “The Free Snack Machine”
✅ Year: 2020
✅ Purpose: Raise awareness and funds for food insecurity during the pandemic
✅ Key Insight: Hunger affects people who don’t “look poor”—and dignity matters.
The “free snack vending machine” stands as a powerful example of advertising used for social good—where creativity doesn’t sell a product, but solves a human problem. 🍪❤️















